Spectrum Internet Statistics

Spectrum Internet has been one of the most popular Internet Service Providers for years now. The company achieved this by offering reliable services for customers across the country. As it happens, the history of the Internet services from Spectrum is full of interesting facts and statistics. In this article, we shall look at some of those interesting Spectrum Internet statistics. We shall start with a basic history of Spectrum Internet and move on to currency.

Spectrum Internet History

Here are some interesting points from the history of Spectrum Internet.

• The brand name, Spectrum Internet, is a recent addition that occurred after Charter Communications acquired Time Warner Cable in 2016. Until then, the Internet services were available under the name Road Runner, a reference to the Looney Tunes character.
• Before the acquisition by Charter, Time Warner Cable had planned a speed upgrade for the service, tripling the speeds from 100 Mbps to 300 Mbps. However, in June 2016, the company announced its plans to hold this upgrade until another announcement.
• In December 2017, however, Charter-owned Spectrum Internet started offering broadband Internet services in the covered areas. In addition to bringing DOCSIS 3.1 to the scene, the company added a Gigabit-tier plan as well.
• By December 2020, the company had taken care of expansions so well that Gigabit-tier Internet plans were available in almost all covered areas. At the same time, the speeds on base plans were brought to 200 Mbps (download) and 10 Mbps (upload).

• In 2024, Spectrum introduced a new sub-brand called Spectrum Life Unlimited, which offers plans like Spectrum Internet Premier that offer a 500Mbps download speed and 20Mbps upload speed for the base plan itself.
• The company also launched a three-phase expansion plan to bring 10Gbps speeds to broadband. However, a few of these plans will be completed by 2027. At the time of writing, however, the first phase of expansion has brought symmetrical transfer speeds to most serviceable areas.
• Spectrum Internet was the first ISP in the United States to introduce a Wi-Fi 6 router as a part of the standard offering. Users could use this advanced router for their networking needs when they get an Internet plan from Spectrum.
• Over the years, however, Spectrum Internet has come a long way, from its humble beginnings as a cable company to a technology-first broadband communications provider.
• Between March 2017 and April 2022, Spectrum witnessed a large-scale strike by employees. Though the company refused to negotiate with the union and hired a temporary workforce, the five-year strike had an impact on the company’s growth and optics.
• The company currently offers a number of services, including TV and mobile. Many of these services are often bundled with Spectrum Internet, projecting the Spectrum brand as a one-stop destination for all communication needs.

Spectrum Internet Services

Here are a few things you should know about Spectrum Internet services.

• As of 2025, Spectrum Internet offers its broadband and Gigabit-speed services in 42 states across the US. However, not all spaces have access to all features. In particular, Gigabit-speed connections are primarily available in urban and semi-urban spaces.
• According to the latest statistics, Spectrum Internet is the second-largest Internet Service Provider in the United States. Only Comcast surpasses it at this point.
• It is estimated that over 110 million users in the United States have access to the Spectrum network. It has been made possible through strategic acquisitions and the expansion of the cable network.

• Numbers from Spectrum say that over 30 million customers currently rely on Spectrum Internet plans to access the Internet. These numbers are expected to grow following the expansions.
• The lack of data caps has been a reason for Spectrum’s popularity. Most customers love that they get to stream, download, or upload data without exhausting allotted limits.
• Spectrum Internet services are also known for their lack of contracts. This means that a user can opt out of any plan at any point without worrying about early termination fees or other hidden commitments.
• In most markets, Spectrum Internet offers three plans, which provide 100Mbps, 500Mbps, and 1Gbps broadband speeds. The company allows users to add mesh Wi-Fi to each plan for a minimal cost, too.
• Spectrum is also one of the few companies that offer a Wi-Fi 7, mesh-enabled router with most of its Internet plans.
• Though the home plans from Spectrum Internet offer a maximum speed of 1 Gbps, business users can get a maximum speed of 2 Gbps. These connections are further optimized for enterprise needs.
•  Most of the Spectrum Internet infrastructure relies on a hybrid of fiber and coaxial cabling. This means that the actual deliverable speeds from Spectrum are lower than those of ISPs with a full-fiber network.

Financial Statistics

Here are some insights into how Spectrum Internet has been doing financially.

1. According to the latest financial reports from Charter Communications, Spectrum Internet made a total contribution of $23.360 billion in 2024. This number marked a 1.4% year-to-year growth compared to the $23.032 billion from 2023.
2. Though the year-to-year growth of revenue from Spectrum Internet between 2023 and 2024 was minimal, Charter shareholders received a better net income of $5,083 compared to $4,557 in 2023.
3. In the fourth quarter of 2024 alone, Spectrum Internet lost 149,000 Internet customers. The number of Internet customers at the end of the year was 30.1 million. The number of customers lost was only around 60,000 in Q4 of 2023.
4. According to Charter, the noticeable loss in the number of Internet customers was due to the end of the FCC’s Affordable Connectivity Program (ACP). It also says that hurricanes that wreak havoc across the United States also cause many disconnections.
5. Despite setbacks, however, Spectrum Internet appears to be on a path of growth. The company has also been investing quite heavily in upgrades and infrastructure boosts.

Top 10 Cities With Spectrum Availability

We will now look at ten cities where you can access Spectrum Internet services.

1. New York
2. Los Angeles
3. San Antonio, TX
4. Dallas, TX
5. Austin, TX
6. Orlando, FL
7. Charlotte, NC
8. Saint Louis, MO
9. Queens, NY
10. Fort Worth, TX

In most of these markets, Spectrum Internet offers a standard pricing structure.

For instance, the Advantage plan costs $30 per month for the first year and offers a maximum download speed of 100 Mbps. The next plan, which is called Premier, will set you back $50 per month for the first year and offers speeds up to 500 Mbps. The Gig plan, with a price tag of $70 for the first year, can offer speeds as high as 1 Gbps. Some regions within select markets also support the 2Gbps plan that is otherwise reserved for business users.

It must be noted that all plans offer asymmetric speeds, so you should expect lower upload speeds. But you may have the option to pay extra for Gig plans and get symmetrical speeds in some locations.

Spectrum Internet Users Statistics

Here are a few insights on how Spectrum has been faring in the domain of broadband Internet customers.

1. According to the Q2 2025 report from Charter Communications, Spectrum Internet has lost another 1,17,000 customers in the second quarter. This change has brought the number of customers to 29.9 million as of June 30, 2025.
2. This update means Spectrum Internet has been on a losing streak for at least seven quarters, and the company has lost over 746,000 broadband customers during the same period. Though some of these losses can be attributed to hurricanes, the decreasing reliance on wired broadband is a visible cause.
3. Even with these losses, Spectrum Internet continues to have a larger user base than AT&T. Only Comcast Xfinity is ahead of Spectrum in terms of the customer count.
4. Industry experts believe that the increasing competition in the market, especially against a booming demand for flexible 5G Home Internet plans, has been a reason for the subscriber loss that Spectrum has faced. In particular, more users are looking for flexible options like 5G Home Internet.
5. Spectrum Internet has been a go-to choice for customers in rural areas. These days, companies like Starlink are finding traction in these remote demographics, which affects the monopoly of Spectrum Internet.
6. It is also clear that Spectrum has been focusing on saturated markets. These saturated markets have recently witnessed the rise of better competition and customer-sensitive pricing, both of which cause customer attrition.
7. Sources also suggest that the cord-cutting trend by customers has also contributed to the losses that Spectrum Internet has been witnessing. Since the company relies quite a lot on TV and voice bundles, it has lost a considerable number of customers in the domain as well.

Spectrum Internet: Notable Fees

Here are some notable fees you’d come across while using Spectrum Internet services.

1. Spectrum Internet offers different plans for installation. While professional installation may cost you around $65, you can find cheaper options for self-installation. However, the company is known for charging a huge amount of $199.99 for installing the Gig service.
2. For most plans, modem rental is included in the amount you pay. However, depending on where you live, you may have to pay $5 or $10 per month for the Wi-Fi router rental. In addition, Spectrum may charge $3 per Wi-Fi pod when you go for the mesh Wi-Fi plan.
3. Like other ISPs, Spectrum Internet expects you to return the equipment when you decide to stop the service. Not returning this equipment can invite a charge of up to $80.
4. Most Internet plans from Spectrum do not have a contract, meaning that people can opt out of the plan without any hassle. It means not worrying about early termination fees.
5. However, some plans may have a term-based contract, especially if you have availed of a promotional offer. In these cases, you may have to pay an ETF of up to $75.
6. Spectrum offers a 30-day grace period for bill payments, during which you would not be charged. Post this period, you need to pay a late payment fee of $8.95.
7. If you have stopped the Spectrum service and want to regain access, you may need to pay another fee, called the Reconnection Fee, which should set you back $4.99.
8. In addition to these, Spectrum Internet customers have to pay region-specific fees based on the plan and services.

Wrapping Up

I hope you have a better understanding of Spectrum Internet services after going through this article. Though the company has been facing setbacks in the previous quarters, Spectrum Internet remains at the top spot for some good reasons. If the expansion plans go smoothly, the ISP should easily defeat the reigning champ, Comcast Xfinity.