Verizon Internet Statistics

Verizon is definitely one of the strongest names in the United States’ telecommunications sector. It is not at all surprising, considering the different services and products offered by the company. Verizon Internet, the collection of services that offer Internet access to millions of people in the US, is one of the big sub-sectors here. In this guide, we will look at some interesting facts and statistics about Verizon Internet.

Some Facts about Verizon Internet

Here are some interesting numbers about the history of Verizon Internet services.

• Second only to China Mobile, Verizon is the second-largest telecommunications company as of 2025 and is headquartered in New York, the United States.
• The first internet service from Verizon was DSL Internet connections. At that time, Verizon was still known as Bell Atlantic. In 1998, the services were available in North Jersey, Pittsburgh, Philadelphia, and Washington, D.C.

• The DSL connection was faster than dial-up internet connections, and it allowed Verizon customers to use an internet connection even when the telephone was active.
• The next milestone in Verizon’s history was the launch of the FiOS Internet service. This endeavor from Verizon Internet made use of fiber-optic cables to provide high-speed internet connections to customers across the United States.
• In between these two major points, Verizon also started offering internet services bundled with its mobile plans. Launched in 2002, the service was initially available in New York and  Massachusetts.

Though Verizon is one of the many companies that formed out of Bell Systems, it is one of the most fruitful ones, too. The company has also made it a point to step up its game every single time a new technology is brought into the telecommunications space.

Verizon Outage Frequency by Service Type

• Verizon Fios users report the least frequent outages, with 65% saying they rarely experience them and 20% stating they never do.
• For Verizon 5G/LTE, 50% of customers report rarely encountering outages, while 15% experience them sometimes.
• Verizon DSL users see the highest frequency of issues, with 18% saying they experience outages sometimes and only 12% claiming they never do.
• Only 1% of customers across Fios and 5G/LTE, and 3% of DSL users say they always experience outages.
• Frequent outages (rated as “Often”) are reported by 2% of Fios, 4% of 5G/LTE, and 5% of DSL users.

Verizon Internet General Statistics

These are some numbers about the general statistics on Verizon Internet:

• According to reports submitted by Verizon on 31 December 2024, the company has over 10 million active Internet connections.
• Out of these 10 million connections, 7.1 million connections are in the FiOS Internet section, meaning that these connections use fiber-optic technology.
• The other 2.9 million connections still come under the category of broadband, but they use coaxial cables, Fixed Wireless Access (FWA), and other methods for transferring signals.
• In addition to these, Verizon Business Group also offers another 2.3 million broadband connections, which are used by enterprise customers.
• It is estimated that Verizon has more than 1 million miles of fiber cables globally. These cables remain the backbone of the FiOS network, and the strength appears to grow.
• Fixed Wireless Access (FWA) connections, which deliver internet access via a wireless 4G/5G network, are expected to drive more broadband connections for Verizon.

• According to announcements from Verizon, the company has a fixed wireless access user base of an impressive 4.6 million as of Q4 2024.
• Out of these 373,000 fixed wireless access connections were added in the 4th quarter of 2024 alone. In comparison, only 51,000 FiOS connections were added during the same period.
• The number of new FiOS broadband connections reported in the fourth quarter of 2024 was less than the number of connections added in Q3 2023.
• The company estimates that there will be 8 to 9 million fixed wireless access customers by 2028, as the demand for high-speed wireless connections is increasing.
• Thanks to the increasing demand for Internet connections, Verizon is now offering over 12.3 million broadband connections, marking a 15% year-to-year growth.
• According to market predictions, Verizon FiOS network was expected to add 650,000 customers in 2024, but the number has been pushed to over 1 million following Verizon’s acquisition of Frontier.
•  Verizon Internet services that use the 5G cellular connectivity channel offer a median speed of 196 Mbps as of Q4 2023. On the contrary, the median 5G upload speed for Verizon Internet is 20.4 Mbps.
• On the other hand, those who rely on Verizon’s 4G LTE Home Internet are getting typical download speeds of 25 to 50 Mbps, whereas the upload speeds are less than 10 Mbps.
• Owing to the expansion via the Frontier acquisition, the FiOS network from Verizon is expected to be 30-40 million strong by 2028.

It is clear from these statistics that Verizon is taking advantage of the demand for higher speeds among US customers. Its focus is on FiOS broadband and fixed wireless access (FWA), both of which can cater to the said needs.

Global Internet Speeds

• Mobile Internet median download speed reached 61.52 Mbps, with an upload speed of 11.62 Mbps and latency of 26 ms.
• Year-on-year, mobile internet saw a +26.1% increase in download speeds, +4.7% rise in upload speeds, and a -3.7% drop in latency (faster delivery).
• Fixed Internet median download speed rose to 95.10 Mbps, with 51.49 Mbps upload speed and just 9 ms latency.
• Compared to last year, fixed internet speeds improved by +5.8% for downloads and +24.8% for uploads, while latency remained unchanged at 0%.

Verizon Customer Statistics

Here are some numbers on how the number and patterns of Verizon customers have changed over time.

• Although Verizon is expanding its high-speed 5G network, the company seems to derive the highest resources from FWA and FiOS connections. It will also become the biggest source of revenue for the company.
• Both FiOS and FWA are also helping Verizon to grab more of the broadband market share, since both services are in high demand.
• The broadband strategy from Verizon has a rather ambitious aim of offering its services to over 100 million residential and enterprise spaces nationwide.
• It is clear that more people than expected are moving towards FWA connections. The company was able to reach its FWA target of 4-5 million FWA subscribers 15 months before its planned date.

• According to the Consumer Connections Report from Verizon, the end of 2023 marked a year-over-year growth of 111% in Verizon’s 5G and LTE Home Internet services.
• The year of 2023 also marked an average internet consumption of 621GB per month per Verizon Home Internet user.
• It is also expected that customers who use Home Internet services from Verizon had 10 connected devices on average in 2023.
• In 2024, the average Verizon Home Internet customer had, on average, used 656GB per month, which marks a 6% growth from 2023.
• On the other hand, the number of connected devices per Verizon Internet household increased from 18 to 10.
• Most Verizon Internet customers are satisfied with the coverage the company provides across the US, making things easier when shifting locations within the US.

It is clear that more customers are moving to Verizon’s FiOS and FWA network services from other names in the industry. These shifts are driven by the company’s focus on speed and coverage, both of which make the company a great option for potential Home Internet users.

Phone Services Bundled with Internet – Provider Comparison

• T-Mobile leads in bundling cell service, with 75% of its internet users also subscribing to cell phone plans.
• AT&T follows with 60% of customers bundling cell phone services alongside internet, and 14% bundling landlines.
• Verizon users bundle cell phones at a rate of 55%, while 14% also include landline service.
• Astound, Xfinity, and Breezeline each have 20–22% of users bundling cell phones, and a consistent 14% bundling landlines.
• Optimum, Cox, and WOW! report lower cell phone bundling rates at 17%, 19%, and 13% respectively, but all maintain 14% landline bundling.
• Across all providers, landline bundling remains steady at 14%, showing minimal variation.

Verizon Internet Revenue Statistics

Are you wondering how much Verizon is earning from these services and growth? Here are some numbers.

• As of Q4 2024, Verizon reported a total company revenue of $134.8 billion. It marked a less than one billion increase from Q3 2023.
• Out of the total revenue, 75% was made from the Consumer sector, whereas 25% was from the Business sector.
• The overall revenue that Verizon had from the wireless service sector was $16.5 billion, and this 3% year-to-year growth was due to the increasing demand for 5G connections as well as FWA services.
• It is reported that Verizon’s Fixed Wireless Access services were responsible for a cumulative revenue of $2.1 billion in 2024 alone.
• Verizon’s acquisition of Frontier Communications, which cost the company $20 billion, is expected to help Verizon grow its revenue further in the upcoming years.

• For reference, the acquisition would add 2.2 million fiber internet users to Verizon’s base, and its plans for range expansion will make Verizon’s overall footprint impressive.
• Market analysts expect a great year for wireless service, whose revenue is projected to grow by 2% to 2.8%.
• After analyzing the patterns and the expected impact of Frontier Communications’ acquisition, it has also been predicted that the company would have better revenue in 2025.
• Consumer ARPA, which refers to the average revenue that the company receives from an account, is set to be $139.77.
• It must also be noted that Verizon is witnessing impressive growth in the case of retail mobile services as well.

Verizon seems to be experiencing steady revenue growth, and the FiOS and FWA network services continue to contribute more revenue to the company. Even though the acquisition of Frontier is expensive, the resources that Frontier brings to Verizon will impact the company’s overall revenue.

Mid-Band 5G Speed Comparison by Carrier

• T-Mobile’s 2.5 GHz leads with the fastest download speed of 225.5 Mbps and an upload speed of 18.2 Mbps.
• Verizon C-band follows with a download speed of 211.8 Mbps and the highest upload speed among the three at 20.7 Mbps.
• AT&T C-band reports the slowest download speed at 160.0 Mbps, but has a decent upload speed of 18.5 Mbps.

Verizon Employees Statistics

Considering the service footprint of the company, there should be enough people to manage Verizon, right? Well, here is what the numbers tell us.

• According to the reports filed on 31 December 2024, Verizon is home to 99,600 employees. However, in 2023, the company had around 105,200 employees, indicating that Verizon had to cut down the workforce in the last financial year.
• If the announcements from Verizon were true, the company would have laid off 4,800 employees in the period between September 2024 and March 2024, cutting down the overall workforce by 4.5%.
• The reason for this reduction of workforce was the acquisition of Frontier Communications, which is going to bring the workforce into the equation.

• For the planned layoffs, the company had set up a severance allocation of around $1.9 billion.
• 33.8% of the Verizon employee base is female, whereas the other 66.2% is male. The company has also been noted for accommodating people from different backgrounds in the workforce.
• For instance, 20.7% of the Verizon workforce is African American, with Hispanic and Asian at 11.9% and 8.3%, respectively.
• Although Verizon has its services available in over 150 countries, most Verizon employees are located in the United States.

It is clear that Verizon is a diverse company in terms of accommodating employees. However, like almost all other companies, Verizon also had to cut down its workforce.

Conclusion

As these statistics and analyses tell you, Verizon Internet is on a consistent path towards growth and better revenues. In particular, consumers’ growing demands for FWA and fiber-optic internet services are driving the company’s high revenues.